You have questions, we have answers.
Do you lock me into a contract that I cannot get out of?
We are so confident in our level of service that we do not lock customers into a long-term contract. We have a simple 30-day notice to terminate your contract, no questions asked.
Will you raise the price on me after the first couple of months even though we did not add any additional days or services?
Our contract price is good for one year unless changes are made to the scope of work.
Are you insured and bonded?
Our comprehensive policy covers Workers Compensation, General Liability and Bonding.
What accounts do you service in my area? Do you service businesses like ours?
We service a variety of industries such as medical facilities, banks/credit unions, churches, distribution/manufacturing, and general offices. References available upon request.
Will the same cleaners clean our building each time?
A franchise owner will be assigned to your account so you will consistently see the same people cleaning your facility. Our high retention rate of our franchisees means most customers have the same person assigned to their account for many years.
Who do I call if I have an issue or special request?
The operations person assigned to your account conducts routine inspections in your facility to find any deficiencies and correct them before they become an issue. The assigned operations person would be your point of contact for all matters regarding your account.
Do you have employees or do you “contract” the work out?
We have franchisees who have a vested interest in their business, therefore providing a high level of service.